PNC Bank today announced a partnership with Blend, a leader in cloud banking software, to digitally streamline the company’s end-to-end online mortgage application process to improve the customer experience.
“Over the last few years, we’ve seen first-hand the growing customer demand for simplified, digital-first interactions, Through our partnership with Blend, we’re now able to deliver a state-of-the-art experience that provides an ideal combination of digital self-service technology and support for our customers as they navigate one of the biggest and most important purchases in their lifetimes.
– Peter McCarthy, PNC executive vice president and head of Mortgage
With PNC’s updated mortgage application platform, customers can now apply to the bank and enter banking or payment information directly into their application by simply providing their required documents to reduce the time it takes to obtain required documents. Once the application is submitted, customers have a portal to track its status, complete pending tasks, and review and electronically sign loan documents. PNC mortgage lenders can also connect in real-time with customers through their online portal.
As an organization, our goal is to continue to partner with companies across the country to build a digital-first future for financial services. We are proud to partner with PNC as they deliver cutting-edge, self-service digital mortgage applications. – to make the entire user experience easier and faster for their customers and employees, said Erik Wrobel, Head of Product at Blend.
About PNC Bank:
PNC Bank, National Association, is a member of The PNC Financial Services Group, Inc. including the full range of loan products; specialized services for companies and government agencies, including corporate banking, real estate finance, and asset lending; wealth management, and asset management.