Botswana’s well-trained employees have a high literacy rate of 88.5% and most of Batswana have a good command of the English language; can read and write fluently. All high school students receive computer training and are computer literate. It is important to note that local accents are easy to understand and little neutralization training is required to meet the needs of foreign companies. Little wear and tear mean there is less need for new workouts. This makes Botswana the perfect place to outsource business processes.